Phil
Phil's Story
Vehicle Parts Operations
"I really enjoy my work and my Apprenticeship means I can earn money whilst achieving a qualification at the same time which is great! I'm also gaining valuable experience which hopefully will help me to work my way up to management level one day in the future!"
Phil Dorricott is employed as a Parts Advisor at Robert Eardley & Son in Crewe. The company is a family run Skoda Dealership and repair centre. Phil found the position himself by applying direct to many local businesses in the months before he left school in 2009. He started off working Saturdays and after making a good impression Robert Eardley contacted Martec training to start him off on his Vehicle Parts Operations Intermediate Level Apprenticeship.
On a day to day basis Phil maintains the stock and database, receives and orders goods, books parts out to mechanics and the general public and is now solely responsible for the parts counter.
Phil has always had an interest in cars and how they work since doing a motor vehicle course through school, so this comes in useful when identifying parts and has helped him to develop a good product knowledge. He feels that being polite and patient are good qualities to have for this kind of job as it involves dealing with people over the telephone or face to face.
Phil has recently completed his qualification with Martec and is now being put through a specialist Skoda training programme.
Paul Griffiths, After Sales Manager:
"Robert Eardley & Son have around 5 apprentices currently working in various aspects of the business over both the Crewe and Stoke sites. However personally I had never set an Apprentice on in the parts department, it�s always tended to be full time experienced staff in the past, so to take Phil on seemed a bit of a gamble at first. That gamble however, has more than paid off! Phil showed willing from day one and took to it like a duck to water, he has developed rapidly and is now proving to be very independent, confident and capable. He is an asset to Robert Eardley & Sons."
